Repair of pool cleaners

Fix your pool cleaner with Grupo Poolplus

Do you have any of these problems in your pool cleaner?

The cleaner does not move

The display lights up, but the cleaner does not move in the water.

The cleaner does not perform the complete cleaning

It runs the cleaning cycle but leaves pool areas uncleaned.

The display does not turn on in the pool cleaner

There is electricity, but the pool cleaner's display does not turn on.

The pool cleaner does not go up the walls

It manages to clean the bottom well, but when he climbs the wall it falls backwards and tries again without success.

The pool cleaner does not pick up dirt

It moves, completes the complete cycle but does not pick up the dirt from the pool.

Let us tell you how our pool cleaner repair service works

Step 1

The easiest thing to do: fill out our contact form.

Step 2

We will contact you to manage the collection of the equipment.

Step 3

We will provide you with a link with the costs of collection, return and review with the official technical service of your pool cleaner.

Step 4

Once we detect the problem with your pool cleaner, we will provide you with a repair estimate.

Step 5

In the event that your pool cleaner is under warranty, you will only be charged for transport costs in the repair.

Request more information about our service

Frequently asked questions about our pool cleaner repair service

Is it necessary to have bought the pool cleaner with us to request a repair?

If it is still in the warranty period, it must have been sold by us. If it is not under warranty, it is not necessary to have bought it in our store.

Is it necessary to be near the area of the physical store to request the repair?

Although we are in the province of Alicante, the collection and revision are carried out without any problem.

How long does the repair process take?

Since the pool cleaner is collected, it may take between 10 and 15 business days from the time it is collected from the customer's address.

Does the repair of the pool cleaner have a guarantee?

Depending on which part you have up to 6 months warranty. If the motor is changed, the guarantee can be up to 1 year.

Repair of automatic pool cleaners

Send us your details and we will contact you. We will inform you of all the details of our service and we will answer your questions.